FAQs
When will I recive my order?
Orders are processed 1-3 business days and shipped to you 3-12 days after order.
How Does It Operate?
Can I unlock it if it's locked?
- For the polished design each phone lock box can be emergency unlocked by pressing and holding the big button for 10 seconds, only twice in its life.
- Wood design emergency unlock by pressing dial for 10 seconds but can only be used twice. Use with caution.
- Multi-use lock box cannot open after it os locked
Can I return the product if I'm not satisfieed?
We understand that our products may not work for some people. If this is the case, you can speak with our customer service and they will make it right for you!
How do I contact Keepin Box?
If you have any questions about your order or just need someone to talk to, you can email customerservice@keepinbox.com and someone from our team will assist!
How long does the battery last?
Battery lasts 30 days. Recharging takes one hour.
What is the maximum and minimum time it can be locked for?
Maximum is 12 hours. Minimum is 5 minutes.